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🔴 Major Outage | 🟠Partial Outage | 🟢 Operational
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Edfinancial provides customer service for federal student loans, including answering questions, assisting with repayment plans, and processing student loan payments.
Edfinancial is headquartered in Knoxville, Tennessee.
Edfinancial has been in the student loan industry for over 30 years.
The mission of Edfinancial is to do the right thing for their customers and each other, ensuring exceptional service delivery.
Borrowers can log in to their online accounts or create a new account to manage their payments and access other resources.
Edfinancial offers various repayment options, including online payments, auto debit, and assistance in enrolling in the best repayment plan.
A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.
A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.
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